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Response Times
- General Inquiries: Within 24 hours
- Bug Reports: Within 12 hours
- Educational Partnerships: Within 48 hours
- Feature Requests: Within 72 hours
Contact FAQ
We aim to respond to all inquiries within 24 hours during business days. Bug reports and urgent technical issues are prioritised and typically receive responses within 12 hours.
While we can't complete assignments for you, we're happy to help explain concepts, clarify calculation methods, or point you to relevant resources. Our tools are designed to help you learn and understand chemistry.
PHCalc.Com is free for everyone! We also offer special partnerships with educational institutions, including custom content, bulk access arrangements, and educational resources. Contact us at education@phcalc.com for more information.
Absolutely! We welcome feature suggestions from our users. Many of our current features were suggested by students and educators. Use our contact form or email features@phcalc.com with your ideas.
Please email bugs@phcalc.com with details about the issue, including your browser, device, and steps to reproduce the problem. Screenshots are also helpful. We prioritise bug fixes and aim to resolve issues quickly.
We welcome guest contributions from chemistry professionals and educators. If you have expertise in chemistry and would like to write for our blog, please contact us with your proposed topic and a brief outline.